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 Executive Assistants' Program

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Schumann & Fisher in partnership with Carly Hartas,

Country to Coast EA

The Program costs $3,300 including GST

This program is for Executive Assistants looking to grow their confidence and their ability to undertake the Executive Assistant role as an empowered and strategic partner.


The program embraces Executive Assistants from ACT and other State Governments, Australian Public Service, Local Government and the not-for-profit sector.

What the program will cover:

  • Confidence-building through understanding your own style and personality and recognising the styles and personalities of others.

  • Building and maintaining a strong network.

  • Breaking through the barriers of your grade – no matter what grade or role you are, we all have a voice and seat at the table. 

  • Positioning yourself to manage up (and out) and transform from a transactional EA to a strategic partner. 

  • Finding your balance including thinking about your mental and physical health.

  • Technical skills such as inbox and diary management, presentation and interview skills.

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The program runs across six workshops, one month apart (in person or via video conference) from 10am to 3pm. Each workshop has a theme and will also include interesting conversations with guest speakers. The workshop is held at the National Archives in the Parliamentary triangle. 

1. The Executive Assistant role in the Public Service of the 21st century 

The session covers - who are you, who is your boss (DISC profile for both), the public service in the 21st century and what that means for the EA role.


2.  Knowing you, knowing me
The session covers - mental wellbeing, physical health, and nutrition.


3. Technical skills
The session covers - the toolkit of the ultimate EA - diary & management, meeting management and presentation skills.


4. The EA team

 The session covers - working in teams, networking how-to and why, managing up and developing strategic partnerships.


5. You, your career, and your contribution
The session covers - a career discussion including interview preparation and practice.


6. Final workshop and group presentation
This session covers - the group project presentations (in a friendly and supportive environment) followed by a discussion about your next steps and the program's close.


The program also includes three small group coaching and peer learning sessions. These coaching sessions will strengthen your networks and provide a safe and practical approach to sharing good ideas and discussing friction points and problems.


We also provide individual coaching sessions if anyone needs one-on-one support.


Carly Hartas - an experienced senior Executive Assistant and formerly Executive Officer to the British High Commissioner and experienced Executive Assistant program designer and presenter. Founder of Country to Coast EA.



Instagram @countrytocoast_ea 


Melanie Fisher and Jo Schumann - former SES officers with experience at the APS, ACT Government, ministerial and international. 

Co-founders of the successful public sector Professional Foundations Program.


Jo Schumann's Linked In:

Melanie Fisher's Linked In:

  • LinkedIn
  • LinkedIn

$3,300 including GST

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